Vistana Penang Bukit Jambul Hotel

ex. Vistana Hotel Penang

213 Jalan Bukit Gambir, Bukit Jambul, Penang, Malaysia, 11950  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Vistana Penang Bukit Jambul Hotel

Free Wi-Fi

Free Wi-Fi in rooms

Parking

Paid parking

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour room service

24-hour security

24-hour business center

Food/ Drinks

Outdoor dining area

Coffee/Tea in lobby

Restaurant buffet

Cafe

Coffee shop

Lobby bar

Shuttle

Airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Overview

Situated near a museum, a cathedral and a gallery, the 4-star Vistana Penang Bukit Jambul Hotel is a good place for a stay offering an outdoor swimming pool and a golf course. Featuring industrial architecture, the hotel was renovated in 2009.

This comfortable hotel is situated 2.6 km from University Science Malaysia, Escape Adventureplay and Snake Temple. The property lies within 10 km from the city center.

Shopping centers and a market are also set close by.

Vistana Penang Bukit Jambul Hotel can be reached in 10 minutes by car from Penang International airport.

Rooms

Guests are offered 419 contemporary rooms featuring a storage space, Wi-Fi, cable TV, a seating area and ironing facilities. The rooms come with en suite bathrooms with a shower, a bathtub and a bidet along with a dishwasher, a small fridge and coffee/tea makers.

Eat & Drink

Residents can sample tasty meals of international cuisine at the onsite restaurant. Refreshments, tea and coffee are offered in the sports bar. Guests can enjoy a meal in Kayu Nasi Kandar and Double Good, which are located in a residential area, just about 5 minutes’ walk from Vistana Penang Bukit Jambul Hotel.

Services

There are car rental services on site.

Relax

Babysitting, cribs and a pool are available for children. The hotel offers a gym and a fitness centre to ensure active guests' pastime.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free private parking is possible on site.

Year renovated:   2009.  Number of floors:   19.  Number of rooms:   419.

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Facilities

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Children are welcome
  • Luggage storage
  • Elevator
  • Currency exchange
  • Coffee shop
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Golf course

Services

  • Paid city shuttle
  • Airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Medical facilities service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Half board
  • Paid breakfast
  • Restaurant buffet
  • Cafe
  • Lobby bar
  • Outdoor dining area
  • Halal food
  • Coffee/Tea in lobby
  • Catering service

Meeting facilities

  • 24-hour business center
  • Meeting/ Banquet facilities
  • Business services
  • Secretarial service
  • Projector
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • Children's pool

Leisure facilities

  • Outdoor swimming pool
  • Beach chairs
  • Beach umbrellas

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Heating
  • Paid in-room safe
  • Soundproofed rooms
  • Adjoining rooms
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Bottled water
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Steam shower
  • Hair dryer
  • Towels
  • Room toiletries

Self-catering

  • Refrigerator

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • International calls
  • Direct dial telephone

Policies

Check-in

  • from  12 pm

Check-out

  • until  3 pm

Children and extra beds

  • All children under the age of 12 may stay free of charge when using existing bedding. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Vistana Penang Bukit Jambul Hotel Penang location
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Hotel Address:

213 Jalan Bukit Gambir, Bukit Jambul, Penang, Malaysia, 11950

Get directions
City Center
  • Penang
    9.6 km
Airports
  • Penang International (PEN)
    5.7 km
Restaurants
  • Kayu Nasi Kandar (cuisine: Indian)
    180 m
  • Double Good (cuisine: Chinese)
    580 m
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  3 pm
  • Year renovated:
    2009
  • Number of floors:
    19
  • Number of rooms:
    419

Hotel Awards

MalaysianHOTEL AWARDSHighly RecommendedPenangVistana Penang Bukit Jambul

According to guest reviews, the hotel has been rated as
Best Family Hotels in Malaysia

Use Badge

Rooms and availability

Three-Bedroom King Suite
Bed type: King-size bed
Size: 126 m²
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Modern Two-Bedroom Suite
Bed type: Double bed
Size: 94 m²
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SUITE 2 BEDROOMS

Vistana Penang Bukit Jambul photos Room
Three-Bedroom Suite
Bed type: Double bed or King-size bed
Size: 126 m²
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  • Air conditioning
  • Shower
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Double room

Room facilities
    Suite
    Bed type: 2 Single beds
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    — Less information+ More information

    Suite|Suite Two Beds

    Three-Bedroom Quadruple Room
    Bed type: Sleeping arrangements for 4 persons
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    — Less information+ More information
    Two-Bedroom Quadruple Room
    Bed type: Sleeping arrangements for 4 persons
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    — Less information+ More information
    Family Two-Bedroom Room
    Bed type: Double bed
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    — Less information+ More information

    Two Bedroom Family

    Executive Deluxe Double Room
    Bed type: Double bed or King-size bed or 2 Single beds
    Size: 28 m²
    Check Prices
    — Less information+ More information

    Deluxe|Executive Deluxe Room - Breakfast included

    Executive Deluxe King Room
    Bed type: King-size bed
    Size: 28 m²
    Check Prices
    — Less information+ More information
    Executive Suite
    Size: 50 m²
    Check Prices
    — Less information+ More information

    How to reach hotel

    hotel Vistana Penang Bukit Jambul Hotel Penang location
    Show big map »

    Hotel Address:

    213 Jalan Bukit Gambir, Bukit Jambul, Penang, Malaysia, 11950

    Get directions
    City Center
    • Penang
      9.6 km
    Airports
    • Penang International (PEN)
      5.7 km
    Restaurants
    • Kayu Nasi Kandar (cuisine: Indian)
      180 m
    • Double Good (cuisine: Chinese)
      580 m
    Hotel information
    • Check-in:
      from  12 pm
    • Check-out:
      until  3 pm
    • Year renovated:
      2009
    • Number of floors:
      19
    • Number of rooms:
      419

    Hotel Awards

    MalaysianHOTEL AWARDSHighly RecommendedPenangVistana Penang Bukit Jambul

    According to guest reviews, the hotel has been rated as
    Best Family Hotels in Malaysia

    Use Badge

    Vistana Penang Bukit Jambul Location

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    • Current hotel
    • Hotels nearby
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    • Airports
    • Underground stations
    • Train stations
    • Parks
    • Tourist attractions
    • Museums
    • Convention centers
    • Stadiums
    • Food and meals
    • General

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    What's nearby

    Popular areas

    • Snake Temple - 2.5 km

    Local attractions

    • Queensbay Mall - 1.8 km
      100 Persiaran Bayan Indah, Bayan Lepas
    • P Ramlee Gallery - 8.5 km
      40A Jalan P Ramlee (formerly Counter Hall), Georgetown
    • Acheen Street Mosque - 8.7 km
      Georgetown, Penang IslandMalaysia
    • Penang Toy Museum - 5.5 km
      1370, Lot 34, Teluk Bahang,
    • Penang Hill - 8.7 km
      Georgetown, Penang IslandMalaysia

    Restaurants nearby

    • Kayu Nasi Kandar - 180 m

      Address: 216 Jln Penang
      Phone: (04) 264 4767

      65% likes this, based on 72 reviews
      Cuisine: Indian

    • Supertanker hawker food (Fried oyster is a must!) - 830 m

      Address: Lip Sin Gardens

      55% likes this, based on 45 reviews
      Cuisine: Chinese, Malaysian

    • Elmondo Pizza Restaurant - 840 m

      Address: Crystal Point

      58% likes this, based on 27 reviews

    • Double Good - 580 m

      Address: Bukit Jambul

      58% likes this, based on 21 reviews
      Cuisine: Chinese

    • Aki Pancake - 820 m

      Address: Super Tanker Food Court, Lin Sin Garden

      68% likes this, based on 12 reviews
      Price Range: CAD 2 - CAD 3

    Hotel information
    • Check-in:
      from  12 pm
    • Check-out:
      until  3 pm
    • Year renovated:
      2009
    • Number of floors:
      19
    • Number of rooms:
      419

    Hotel Awards

    MalaysianHOTEL AWARDSHighly RecommendedPenangVistana Penang Bukit Jambul

    According to guest reviews, the hotel has been rated as
    Best Family Hotels in Malaysia

    Use Badge

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    Vistana Penang Bukit Jambul Reviews

    Guest reviews are submitted by our customers after their stay at Vistana Penang Bukit Jambul

    Average guest rating

    7.4out of 10
    Very good
    Based on 90 reviews

    Guest reviews

    • Couple
      9.2

      Overall is good.

      1. totally different from what I had requested; e.g. a. I requested 2 single beds but end up with 1 double bed, b. i requested not to stay at corner room but end up with the corner room. 2. no mineral water in the room

    • Family with children
      6.2

      The suites were very reasonable rate and spacious. The beds were comfortable.

      Our room was not ready until 1.5hrs after checkin. Some of the staff were very helpful including two indian/malaysian guys at the reception and the manager. But the main persons at the reception counter were not very helpful in helping us get the rooms or explaining why the rooms were not ready. They only told us to sit and wait but the lobby was already full of people. We did not get the baby crib we requested.the extra bed took 3 hours to arrive. The bathroom showers did not work well and sprayed everywhere. One area near the toilet was very dirty.

    • Family with children
      9.2

      My room was upgraded at no extra costs as the room reserved was still not ready when I checked in. Despite heavy check-ins due to few group check ins, the staff maintained their hospitality and welcome drinks were personally served to waiting guests at the lobby.

      The coffee house is rather too small and could not cater for the breakfast buffet. Due to the long queue I decided to have my breakfast elsewhere. The hotel should have provided separate venues for groups' breakfast/meals. Towels were not provided for guests at the swimming pool. Previously they would, to be collected/returned at the gym area.

    • Group of friends
      7.8

      Cozy, spent really good timefriendly staff, good hotel

      Safe was locked when I checked in, had to call a staff to get it reset, toilet has no water hose.

    • Single
      9.6

      Location - easy access to shops, eateries, shopping complex and other offices if one is on a business trip.

    • Single
      8.2

      Nice and friendly staff. Hotel near shopping mall. clean and comfortable bed and linen. Hot and cold shower

      Free internet but not accessible inside the room. Old and worn-out carpet, stained bathroom.

    • Family with children
      6.2

      Location is good, attending a seminar at PSDC. Variety of food around the hotel.

      Booked and confirmed a 2+1 suite but was given 2 bedroom suite. Have to pay for additional bed which we rejected. Room was made at alternate day only.

    • Group of friends
      7.0

      nice ambience, near to airport

      need improvement in their breakfast as it does not offer a lot of variety , but the taste still acceptable

    • Family with children
      7.8

      clean, soft pillows, large room, and nice toilet

      no lift in basement, very limited breakfast, and the hotel restaurant close early at night

    • Couple
      7.8

      i like the environment in the hotel room that i booked.

      the hotel have wifi but i cannot access broadband internet. it makes me difficult to check any emails.

    • Older travelers
      10.0

      We liked: the international atmosphere, the exceptionally high level of friendliness and courtesy of all the staff, especially the bellboys, the restaurant waiters and head waiters / restaurant managers), the high quality and comfort of our room, the well-maintained interior decoration in all the rooms, the wide range of delicious breakfast dishes, the fitness suite & pool, the classical background music, the efficient laundry service.

      We had a few problems with the internet connection in our room: the fixed connection in our room wasn't working and we had to switch wireless networks 3 times. We would also suggest that the reception desk staff continue to receive training to upgrade their command of English; some of them had difficulty in understanding some simple requests (which helped us to improve our Malay!). Often not enough towels in the fitness suite and often no towels by the pool.

    • Family with children
      5.8

      Comfy room and staff is helpful

      slow room service, expensive transportation from hotel to elsewhere, breakfast needs improvement, and room strongly smells of insect spray.

    • Single
      8.2

      Its like stay in 5 star hotel.. In room complete juz except iron must call the operator to borrow it.. Need free newspaper every morning to read. Everything else good

    • Couple
      4.6

      poor toiletry supply, such as no toothpaste/toothbrush, very inconvenience for stay.

    • Couple
      6.6

      Near from airport, easy to move..

    How to reach hotel

    hotel Vistana Penang Bukit Jambul Hotel Penang location
    Show big map »

    Hotel Address:

    213 Jalan Bukit Gambir, Bukit Jambul, Penang, Malaysia, 11950

    Get directions
    City Center
    • Penang
      9.6 km
    Airports
    • Penang International (PEN)
      5.7 km
    Restaurants
    • Kayu Nasi Kandar (cuisine: Indian)
      180 m
    • Double Good (cuisine: Chinese)
      580 m
    Hotel information
    • Check-in:
      from  12 pm
    • Check-out:
      until  3 pm
    • Year renovated:
      2009
    • Number of floors:
      19
    • Number of rooms:
      419

    Hotel Awards

    MalaysianHOTEL AWARDSHighly RecommendedPenangVistana Penang Bukit Jambul

    According to guest reviews, the hotel has been rated as
    Best Family Hotels in Malaysia

    Use Badge